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      Sephora

      Engaged Employer

      Sephora reviews

      3.7

      65% would recommend to a friend

      (9,616 total reviews)
      avatar

      Guillaume Motte

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Sephora has an employee rating of 3.7 out of 5 stars, based on 9,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

      Reviews by job title

      10K reviews
      1.0
      Jun 10, 2022

      Don’t work here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits. That’s it. Nothing else.

      Cons

      Management snitches on their own team to get people fired, no store support, and no manager support. Higher ups look out for each other and not other staff in the store. They don’t train. They bs train for 2 min and throw you to the floor and then penalize you when you didn’t do it to their liking. There is no work life balance. They lie.

      avatar
      Sephora Response
      4y
      Thank you for taking the time to leave your review. We are sorry to hear what you've experienced and take what you have written seriously. The behavior you described is concerning and is counter to the employee experience we promise. We want all of our employees to feel valued and supported by their management teams. Your feedback is being reviewed to ensure issues like this are addressed. Even though you’re no longer an employee, we’d greatly appreciate if you could reach out to our anonymous third-party provider iCare, Sephora's ethics and compliance portal, to share additional details about your experience.
      1.0
      Mar 22, 2022

      Not the place if you’re over 30

      Beauty advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues, great clients, freebies to try so you can recommend

      Cons

      Look at website. No one is over 30. It’s awful philosophy. I had older clients wait for me so they could talk to someone who understood they issues first hand.

      avatar
      Sephora Response
      4y
      Thank you for your commitment to Sephora over the past decade plus. At Sephora, we're very intentional about building teams representative of the diverse clients and communities we serve and fostering inclusive workplaces while fully acknowledging there is more work to be done. We’ve made more progress in some areas and less in others, but we are encouraged by the progress we've made together.
      3.0
      Mar 19, 2022

      Sales floor manager - Minneapolis

      Sales floor manager leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      With having worked in multiple Sephora’s I would say your experience with the company is going to be completely based on the store director and their assistant store manager ( usually there’s only 1 of those , larger stores may have 2) . You get on with them and you’re golden. You don’t and it’s a nightmare. Back in the day the free stuff used to be great but it’s limited now to one product bag once a month of about 6-11 individual items now.

      Cons

      This never affected me as I was full time hit the company is increasing ( and this has been a movement for over 6 yrs ) been moving to part time. They’re moving to limiting the benefits they have to off. You’ll be expected to work a minimum of 9 out of 12 Fri to sundays a month. I see a lot of managers who’ve been with the company a number of yrs jumping ship. The work environment is increasing toxic with pushing for adding $$ and credit cards to sales and then criticizing you for not doing in less then 10 mins with each client. You just can’t please them. There’s less stressful places to get $14-16 an hr. The bonus structure is completely done away with unless you’re the store manager or associate Manager. I’ve only seen 1 person get a proper promotion in my store in 3 yrs. So if they dangle a quick promotion carrot in front of you to get you in the door I’d take that promise lightly.

      Viewing 322 - 324 of 9,616 Reviews
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      ReviewsSephora reviews

      Glassdoor has 12,232 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.