Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 680 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 393 reviews)); "culture is great and consistent" ((in 327 reviews)); "Remote working was nice and provided good work/life balance." ((in 272 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 258 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 362 reviews)); "Poor Management and pay for what you do" ((in 235 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 151 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,989 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,989 reviews)

Ratings by demographic groups

Race / Ethnicity

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Paychex has an employee rating of 3.1 out of 5 stars, based on 5,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Jul 17, 2025

DO NOT WORK HERE

Senior payroll specialist

Recommend

CEO approval

Business Outlook

Pros

I liked my team. Gained a lot of payroll knowledge

Cons

Overworked, underpaid, undervalued, micromanaged, Worked there for 8 years. Put me in a full blown depression

2.0

Jun 25, 2025

Used to be better

Analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefits and cost. Typically get a raise and bonus (though smaller each year).

Cons

Has become overly corporate and removed benefits since new CEO took over. Now feel like just a number instead of a person. Not valued like before. Remote option got removed with new CEO too. Also, they hire new people in (temps included) making more than employees who have been there for years. Bonus and raise structure has significantly declined over the years.

1.0

Jun 24, 2025

high turnover and toxic culture- RUN!

Account executive

Recommend

CEO approval

Business Outlook

Pros

if you like flexibility and freedom and making your own schedule, this is for you! however, the cons outweigh all these things so do not recommend

Cons

high turnover, overbearing bosses, overbearing upper level management, unsupportive operations team, and btw no one wants to talk about payroll, buy it, or change it so have fun calling on small businesses owners about that

Viewing 295 - 297 of 5,989 Reviews

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Jobs at Paychex

Client Service Representative

Channel Sales Associate - CPA

Client Service Representative

Client Service Representative

Channel Sales Associate - CPA

Salisbury, NC

View job

Paychex

Paychex reviews

Company ratings over time

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Reviews by job title

DO NOT WORK HERE

Used to be better

high turnover and toxic culture- RUN!

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