Paychex reviews

3.1

45% would recommend to a friend

(5,989 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Apr 1, 2025

It’s Declining

Recommend
CEO approval
Business Outlook

Pros

Used to be a good company

Cons

Slow decline. Offshoring has taken jobs from the us and there’s probably more to come

2.0
Mar 17, 2025

Micro Managed

Recommend
CEO approval
Business Outlook

Pros

Great teammates, decent training, good health insurance and 401k match

Cons

Great for your first sales job. As an experienced sales professional I feel very micro managed and spoken to like a child. Most managers do not help you grow at all. I've seen plenty of reps do horrible role plays or give wrong answers only to be told "great job". They are really not helping their team be successful. My dials, appointments set, appointments ran, and referrals are all tracked each day. We have weekly trainings that rarely bring any value. Extremely high turnover. On my team I've seen 6+ reps leave over the last year and I'm aware of 3 reps that are looking for a new role. If you are doing well, you are praised but if you miss one month, you are threatened with a PIP.

3.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Work with a great team/Work from home

Cons

More work no overtime! No longer being given the time to research and consult with clients. Unrealistic client counts. KPIs more important to the leaderships than providing quality HR consulting. Leadership prefers we spending our time calling out to disengaged clients and up selling products.

Viewing 298 - 300 of 5,989 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.