Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible Work from Home Opportunities

Cons

I don't even know where to begin. Management in the agency is horrible. They take forever to respond to ongoing issues and they have no set metrics to follow. They are rude and abrasive. We work our butts off but get measly salary increases yearly. They severely underpay and the morale is quite low. They don't tell you how they determine your bonus since there are no set performance measurements. The internal partnerships are a joke as well, since everyone is out for themselves. At the end of the day, we are just a spoke on the wheel and the managers will continue to do what they want and enhance their salary. I would not recommend anyone work here, as the company continues to fall apart at the seams. I am actively looking to leave this disaster of a company.

2.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great training to cut your teeth in sales, do it as a stepping stone and make a move

Cons

Management kept changing and basically out there on your own with little support. More expensive payroll.

3.0
Oct 2, 2025

High Pressure Sales

Recommend
CEO approval
Business Outlook

Pros

Lots of support and resources if you're willing to learn

Cons

High pressure sales, unrealistic quota expectations, high turnover, competitive team environment

Viewing 295 - 297 of 5,990 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.