Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)
avatar

John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 4, 2025

Honest Review - Current Employee

Recommend
CEO approval
Business Outlook

Pros

When you are successful, there is no micro-managing. I have been with the company for 12 years. Most reviews on here with negative insight are from people who haven’t been at the company for a year. They are always looking, asking, and listening to us when we tell them what we need.

Cons

Base salaries are not the best as I make the same as new employees in the role. However, the comp plan is one of the best in the industry and benefits are better than most competitors as well. Tiers of conference are not attainable at current goals. Incentive trips and contests shouldn’t be based on % to quota. Example - 3 people hit fast start trip who did less in sales than I needed to even be eligible for the trip.

Viewing 292 - 294 of 5,990 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.