Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)
avatar

John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company culture, fantastic benefits, remote work, solid managers.

Cons

Big book of business, heavy admin. left little time to build deeper client relationships.

4.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Love my job! Flexible & not being micromanaged overall

Cons

NO pay increases in base salary; expect to make all your money in commission

3.0
Sep 29, 2025

Dedicated Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and work life balance

Cons

Taking Back to Back Calls

Viewing 298 - 300 of 5,990 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.