Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

47% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 673 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 412 reviews)); "culture is great and consistent" ((in 328 reviews)); "Remote working was nice and provided good work/life balance." ((in 274 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 271 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 370 reviews)); "poor management and clique type teams" ((in 248 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 155 reviews)); "Low salary and most of the time you are just sitting around" ((in 119 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

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3.1

47% would recommend to a friend

(5,968 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

May 14, 2026

High pay overshadowed by unethical favoritism and stress

Isr- inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great base pay and an amazing industry

Cons

You see how they got a 1 star and then got SIX 5 star reviews in the same day a month later? Thats how the office is ran. Things happen and your left to wonder if it was intentional malice. Very unethical. If you know someone in the company there is room for you to grow.. your performance is not an indicator on how much success you will find. The relationships you build or don’t build will determine that. The way they are aloud to run an office with so much favoritism surprises me. Outside of that.. they do not provide you with quality leads. It is a very stressful work environment. 90% of the office does not hit their quota. Most people being fresh out of college with no experience and leaders that are also inexperienced with no real advice to offer. It could be that and not the actual job.

5.0

May 14, 2026

Positive environment with no drawbacks

Sales

Recommend

CEO approval

Business Outlook

Pros

Environment is great and rewarding

Cons

None that I can say

5.0

May 13, 2026

Great upskilling opportunities but changing workflows hinder stability

Security operation center analyst (soc analyst)

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to upskill against emerging threats. Paychex senior leaders are always accessible through internal communication.

Cons

Work volume is moderate and constantly changing to new workflows. Hiring freeze due to upskilling of internal employees.

Viewing 25 - 27 of 5,968 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

High pay overshadowed by unethical favoritism and stress

Positive environment with no drawbacks

Great upskilling opportunities but changing workflows hinder stability

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