Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

47% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 661 reviews)); "Very supportive and great training." ((in 384 reviews)); "culture is great and consistent" ((in 333 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 272 reviews)); "Remote working was nice and provided good work/life balance." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 367 reviews)); "Poor Management and pay for what you do" ((in 246 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 155 reviews)); "Low salary and most of the time you are just sitting around" ((in 115 reviews)); "Bad upper management and no one with any background or training in UX" ((in 89 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

47% would recommend to a friend

(5,968 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

May 21, 2026

Horrendous leadership pushing out high performers

Sales leader

Recommend

CEO approval

Business Outlook

Pros

None. Disappointing because while pay is low- this was once a good company

Cons

Horrendous leadership. A strategy of pushing out high performers to reset the demographic with low paid inexperienced employees and sales reps sitting in cubicles all day - not ideal for success.

5.0

May 19, 2026

Advancement opportunities and benefits make Paychex worthwhile

Program manager

Recommend

CEO approval

Business Outlook

Pros

Advancement opportunities, benefits and PTO

Cons

Every company has cons. I would recommend Paychex.

4.0

May 18, 2026

Hybrid work but lacks recognition for hard work

Global service specialist

Recommend

CEO approval

Business Outlook

Pros

Hybrid work, Work Life branch

Cons

More work then recognition. No reward and recognition for hard work.

Viewing 22 - 24 of 5,968 Reviews

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Paychex

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Ratings by category

Ratings by demographic groups

Reviews by job title

Horrendous leadership pushing out high performers

Advancement opportunities and benefits make Paychex worthwhile

Hybrid work but lacks recognition for hard work

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