Paychex reviews

3.1

45% would recommend to a friend

(5,991 total reviews)
avatar

John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Feb 13, 2018

Sales Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training in Rochester, NY was intense. Content was good, and consisted of a wealth of information about small business structure, taxation, payroll and benefits, etc.

Cons

"Churn and burn" environment with a fast-spinning revolving door, so reps tend to gravitate toward a "cut-throat", "gotcha" mentality in order to survive. As a result, teamwork is out the door. During training we had to share a hotel room with someone we had not met before. A low base salary keeps reps lean and mean and hungry for the first few months until the commission check rolls in or the rep rolls out. Company overemphasizes sterile classroom image - think "fishbowl" at Corporate Headquarters and do not ever use the glass elevator. Use the stairs.

1.0
Jan 11, 2018

Worked like a dog

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People you work with on your team are great

Cons

Pay is low. Hours can be long and very tedious. Your pay doesn't back up the amount of effort you have to be in.

2.0
Dec 27, 2017

It was a good start for resume experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Learned a lot and grew through out my time there. Helped me branch outward to better opportunities. The company Itself isn’t a bad company.

Cons

Management picks favorites, certain employees are given special treatment simply because they are “buddy buddy” with the boss. Lower pay than other companies with similar positions. There is always someone watching your every move, whether it be your supervisor, manager, or coworkers. Coworkers will say anything about you to the supervisor to make them selves look better and get themselves ahead of you.

Viewing 256 - 258 of 5,991 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.