Paychex reviews

3.1

45% would recommend to a friend

(5,991 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Sep 12, 2017

Horrible management- bad service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Benefits. 401k. Training. Flexible schedule if you don't care about making much money. Otherwise this job will run your life.

Cons

Awful service. bad management. The only reason i am giving two stars is because of they offer benefits and trainings. LOTS of turnover. You won't work with the same people for more than a few months.

1.0
Jun 7, 2017

Soul Sucking, Stay Away!

Recommend
CEO approval
Business Outlook

Pros

It's a paycheck. Some good benefits.

Cons

If you're good at your job, you get to do the job of all the slackers too and scolded if you cannot juggle everything. The work load is impossible to keep up with and the surveys are designed for you to fail. You could have multiple perfect 10 surveys but one or two 5-8s will negate all of it. (Since when did a 5=-100 and a 7=0?!) Bad behavior is rewarded and hard workers are punished for it. No communication or accountability between departments so customers are passed around. Pay is sub par for the amount of responsibilities and stress you will undertake. The Paychex motto should be "Don't worry, it'll get better.....someday."

2.0
Apr 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Payroll knowledge. Food. Not much else.

Cons

Non competitive salary. Long hours due to high turnover. Poor work/life balance

Viewing 259 - 261 of 5,991 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.