Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 670 reviews)); "Very supportive and great training." ((in 383 reviews)); "culture is great and consistent" ((in 333 reviews)); "Remote working was nice and provided good work/life balance." ((in 268 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 368 reviews)); "poor management and clique type teams" ((in 240 reviews)); "If you get assigned a bad manager you’ll be miserable and wont be there very long" ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Senior leadership especially zone managers Lacks the experience to think beyond today and lead and navigate the sales force through adversity" ((in 92 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Oct 31, 2018

Theres a Reason 20% of the Sales Staff Quit From 8/2018 - 10/2018

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, lots of PTO

Cons

Pay is so low that even managers need a second job to make ends meet. Incredibly low pay. with no raises ever, regardless of performance. No motivation to work due to low pay. Incredibly low commission structure. No residuals. One time 11% commission paid for a sale, nothing more. Base pay stays at $31,999 and you are NEVER given a raise. This means employees actually lose 3% of their base salary every year due to inflation. I DO NOT RECOMMEND WORKING FOR PAYCHEX. GO TO THEIR COMPETITORS IF YOU WANT TO BE PAID!!!!

1.0

Oct 23, 2018

I wish I took these reviews more serious before coming to work for this terrible company

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Absolutely none at all whatsoever

Cons

Favoritism. Racist, sexist leaders. You are coached to be dishonest. Cheaters are rewarded. Upper management won’t handle any issues at all if it’s not about sales. Even when complaining about one of the three managers I’ve had in a year to HR about a racist comment made, nothing was done. It’s a terrible company to work for. I come from a background of leadership so I know what simple fairness and consistency looks like. The environment is so toxic I wouldn’t wish this place on my worst enemy.

1.0

Sep 5, 2018

Retirement Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great training was offered.

Cons

I had the unfortunate experience of working with some of the most unethical group of people I have ever worked with. There was a complete lack of integrity, ethics and overall goodness for the sake of the business owner. "Get the sale no matter what." If it doesn't make sense for the company sign them up anyway. Customer Service? No. That does not exist.

Viewing 250 - 252 of 5,990 Reviews

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Theres a Reason 20% of the Sales Staff Quit From 8/2018 - 10/2018

I wish I took these reviews more serious before coming to work for this terrible company

Retirement Specialist

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