Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 676 reviews)); "Very supportive and great training." ((in 393 reviews)); "culture is great and consistent" ((in 337 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 270 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 262 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 369 reviews)); "Poor Management and pay for what you do" ((in 242 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 153 reviews)); "Low salary and most of the time you are just sitting around" ((in 125 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 89 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Skip to content Skip to footer

Notifications

Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Dec 5, 2018

Sales Consultant & District Sales Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Recognizable name in the industry Ability to earn uncapped commission if you work hard

Cons

Under paid for the industry Had a District Sales Manager call one of my reps an “F-in idiot” in the office, so that was interesting. Policies change quite a bit and depending on the year only benefit certain divisions. For example PAYX has an obligation to their stock holders to grow their 50+ employee space, so they’ve created policies to increase revenue/opportunities but at the expense of their SMB division. Culture & Morale is low. Feels like a battle between internal partners on every sale because of the ever changing and confusing policies in place. The 50+ Employee team (Mid Market) is filled with combative, unprofessional leaders.

Paychex Response

Thank you for sharing your feedback. We’re disappointed to hear that this has been your experience at Paychex and we'd like an opportunity to discuss your experience further to resolve this with a positive outcome. We invite you to reach out to Scott Huddle, HR Business Partner, to discuss in more detail. He can be reached at 585-387-6189 or SHuddle@paychex.com.

2.0

Nov 14, 2018

Coworkers Great, Horrible Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Management Coworkers are friendly Holidays off

Cons

Long hours before holidays No Flexibility Not Enough Perks Stressful work environment

3.0

Nov 8, 2018

Pros & Cons

Large market sales

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, peeks and valleys but for the most part a positive.

Cons

A lot of administrative burden, too much time spent on sales force metrics and training's. Top producing reps compensation keeps getting cut each fiscal year based on multipliers in the higher tiers.

Viewing 247 - 249 of 5,990 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

Thomson Reuters

3.8★Compensation & Benefits

Jobs at Paychex

Construction Customer Service

Facilities Maintenance Service Coordinator

Vice President of Ticketing

Paychex reviews FAQs

Reviews Paychex reviews

Paychex

Paychex reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Sales Consultant & District Sales Manager

Coworkers Great, Horrible Company

Pros & Cons

Top companies for "Compensation and Benefits" near you

Jobs at Paychex

Paychex reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Paychex reviews FAQs

Jobs at Paychex