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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      45% would recommend to a friend

      (5,990 total reviews)
      avatar

      John Gibson

      47% approve of CEO

      45% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.1

      Culture & values

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      2.7

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Feb 15, 2019

      Great Culture, Great Benefits, Good Pay

      Payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paychex offers all of kinds of amazing perks. These include tuition reimbursement (or tuition reduction for select schools), Health coaching, affordable health insurance, dental, vision, 401K, reduced stock price purchase options, on site gym (Phoenix location), bonuses, etc. Pay is pretty good starting out, and increases after finishing Senior Payroll training. The culture in Phoenix is amazing. People are friendly and engaged, and it's apparent that management cares about the employees. They strive to do a lot of charity work with the community. They really focus on career development and improving within the company. They are plenty of opportunities for promotion. They are also all about not taking work home with you. The work environment in Phoenix is awesome.

      Cons

      Starting out, the training is a lot. It's not overwhelming, but it's still a lot to ingest. Getting out onto the floor, you start in a department called Rapid Response working with overflow calls for reps that are busy. This environment can be stressful and fast paced. Sometimes it feels like you can't take a breath between calls. However, eventually you are assigned your own clients to work with and you leave Rapid Response. Rapid response is a department for people just coming out of training. Some other departments seem to be less cohesive, especially if the majority of the department is in another state. This isn't an issue for Payroll though.

      avatar
      Paychex Response
      7y
      Thank you for this review! Your positive feedback touches on so many of the things that make Paychex such a great place to work and we're glad to see you have found value in them! Our Rapid Response Specialists are on the front lines working with our clients, and you're right - it's a fast paced role that requires a good amount of training. It's certainly not for everyone! So we appreciate this feedback so folks reading your review can determine if they think they're cut out for this type of work. Thank you! We'll also share your advice to management for awareness.
      5.0
      Feb 13, 2019

      I feel so blessed

      Account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are so many! But the underlying reason is the culture of the company from the top down. I have been in the work force for 45 years and this company culture is like none other . It is obvious you are important, appreciated and are treated as a professional no matter what your position. The positivity in the air is so motivating. I could go on and on. The pay is fair for the position I hold.

      Cons

      I don't have any yet myself.

      avatar
      Paychex Response
      7y
      Our company culture is truly amazing and we're so glad you're here to experience it. Our team in Phoenix has been growing so quickly, and the team there has built such an amazing camaraderie. We're so glad you're a part of our team, and a part of what makes Paychex such a great place to work. Thank you for your review!
      3.0
      Jan 23, 2019

      Get in - Get out

      Payroll sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training - You'll understand the sales process very well

      Cons

      Product is very hard to sell - If you have an empty territory, you'll be punished for not making sales, management is not supportive of you

      avatar
      Paychex Response
      7y
      Thank you for taking the time to leave a review and for the kind words about our award winning training. We're sorry to hear that your short time with us didn't yield the success you were expecting and wish you the best of luck wherever your career takes you next.
      Viewing 244 - 246 of 5,990 Reviews
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