Paychex reviews

3.1

46% would recommend to a friend

(5,982 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive team culture with knowledgeable peers Opportunity to work on meaningful, high-impact initiatives that support the business Exposure to a wide range of compliance, audit, and risk topics, allowing for continuous learning Leadership is generally open to feedback and new ideas Flexible work environment with respect for work–life balance Fast-paced environment that keeps the work engaging Cross-functional collaboration provides visibility into how the broader organization operates Room to grow professionally and take ownership of initiatives

Cons

Priorities can shift quickly, requiring frequent context switching Processes and documentation are still evolving, which can create ambiguity at times Workloads can be heavy during peak periods or major initiatives Cross-functional dependencies may slow decision-making Communication across teams is not always consistent Limited structure in some areas, requiring employees to be comfortable figuring things out independently Growth paths and role expectations could be clearer in certain functions

3.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, job security, Freedom

Cons

Office work culture is not too good, no indian holidays

2.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

None. Can't think of anything that is a pro

Cons

- low pay, even with OTE it's way less than industry standard - micromanagement is a prevalent thing in the company. Make sure you ask about the management style in your interview - high sales pressure and expectation to cold call in your first 2 weeks - high volume of cold calls DAILY (~60 calls per day) with expectation to book 5-10 meetings weekly

Viewing 208 - 210 of 5,982 Reviews

Glassdoor has 6,153 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.