Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 650 reviews)); "Training is great and constant better than other places." ((in 382 reviews)); "culture is great and consistent" ((in 344 reviews)); "Remote working was nice and provided good work/life balance." ((in 277 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 254 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 366 reviews)); "Poor Management and pay for what you do" ((in 242 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 154 reviews)); "Low salary and most of the time you are just sitting around" ((in 110 reviews)); "Bad upper management and no one with any background or training in UX" ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

46% would recommend to a friend

(5,982 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Dec 17, 2025

Eh

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Direct manager was great manager

Cons

Everything else wasnt the best

2.0

Dec 17, 2025

Micromanaged

Benefits specialist

Recommend

CEO approval

Business Outlook

Pros

Reasonable hours and work life balance

Cons

Unorganized and inconsistent practices made it difficult for me to know which one of the managers were giving accurate advice.

1.0

Dec 17, 2025

Terrible. Just Terrible

Manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO and there are generally some really great people that work here.

Cons

The company is investing millions in offshoring and laying off people in the US in large quantities on a regular basis. They are sending as many jobs as possible to India and the Philippines with no regards to the US workforce. The stateside people have to watch the company constantly highlight the operations and the people in India while there is never any appreciation or thanks for the US folks. Multiple senior level managers are legitimately clueless and do not know how to lead teams.

Viewing 205 - 207 of 5,982 Reviews

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Ratings by demographic groups

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Eh

Micromanaged

Terrible. Just Terrible

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