Paychex reviews

3.1

46% would recommend to a friend

(5,976 total reviews)
avatar

John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Dec 19, 2025

Just Lurking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good ol’ boys network. Total change in culture.

Cons

I always wonder what to write here that hasn’t already been said. There are haves and have nots at this company. CEO makes 88x what a rep makes, assuming they can still make $100k/year. That means he makes 7x your annual salary every month. 180% of your salary every week. In fact, it takes a full 3 days of work for him to make your annual salary.

3.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Well known brand, so some people get inbound leads REALLY great colleagues

Cons

Pay is GROSSLY below average for the industry, and they don't pay more for tenured employees. Pay at Paychex is GROSSLY below the pay for equivalent roles at Paycor. Operations is completely disconnected from sales, so they make changes that can drastically impact your income with absolutely no thought for you or your family. They allow managers to hire for roles with one set of expectations (territory, comp structure, training schedule, ramp period), and then change those expectations after you start. You have a quota from BEFORE day one in some divisions. If you join a mid-month training class be sure to ask and get in writing when your quota will start!

Viewing 196 - 198 of 5,976 Reviews

Glassdoor has 6,147 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.