Paychex reviews

3.1

46% would recommend to a friend

(5,976 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Aug 31, 2018

Very demanding and low pay

Recommend
CEO approval
Business Outlook

Pros

Most, not all, of my coworkers were fine to work with. Good supervisor.

Cons

Pay is HORRIBLE. I worked printing payroll and stuffing envelopes. Worked here nearly 10 years ago for $11. Even the supervisor said the pay is really bad. Last year and this year I have had recruiters contact me about the exact same job. Pay rate is now $14. So a $3 increase in nearly 10 years. Pretty bad. Very fast paced, demanding workload, expected to do multiple tasks in a short deadline, all for just a couple bucks over minimum wage. Same as fast food? No because they want some technical experience. Also, internet usage is heavily monitored. I was told that between busy and slow parts of the day, we can use the internet. Upper management would complain if any of us spent more than 2 hours a week on it. Ok I hear you saying we are here to work, not play on the web. Did I mention our work was caught up? They still complained. Instead of taking a break, the expectation was to research Paychex, the founder, know the company, its future plans, and history. I don't care. I was here to get a paycheck, nothing more. As a final note, the manager told me he burned through many people because the pay was so bad and job was demanding. When I gave my notice, he wasn't surprised. After I quit, I saw the same role open 3 times in 6 months, and in the last 2 years, I saw it open a few more times.

2.0
Aug 28, 2018
Recommend
CEO approval
Business Outlook

Pros

They promote work-life balance. Weekends off. No night shifts

Cons

They give you 300-450 clients as your base. You have to speak up to get time off the phones to work on projects. When someone from your team is out the work load gets split into the team. Some days are very busy and stressful. If you are trying to lose weight I would not recommend to apply. Job is very sedentary, stressful, and they offer a lot of food. So if you cannot say no then stay away.

3.0
Aug 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great benefits, awesome team members and a large percentage of the client base are easy to work with.

Cons

Sales representatives over sell the HR Services platform and most of your day is spent doing damage control and convincing clients they should stay on a service they can't afford. Job duties and responsibilities are too broad.

Viewing 172 - 174 of 5,976 Reviews

Glassdoor has 6,147 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.