Paychex reviews

3.1

46% would recommend to a friend

(5,976 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Feb 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Great team environment Awesome Support staff

Cons

They don't pay well They are eliminating positions Lack of training

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Paychex Response
7y
Thank you for taking the time to leave a review and I'm sorry to hear you have had a negative experience. If you'd like to discuss your concerns in more detail, please contact employee_relations@paychex.com. Thank you.
2.0
Dec 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay for anyone starting a career. Great benefits

Cons

The leadership does not care about the workload of payroll specialists unless it is negatively impacting their bonuses. The company rolls out new processes without informing or educating their employees or clients. Management has no actual experience in payroll and cannot answer simple payroll questions.

Viewing 169 - 171 of 5,976 Reviews

Glassdoor has 6,147 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.