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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      46% would recommend to a friend

      (5,976 total reviews)
      avatar

      John Gibson

      47% approve of CEO

      45% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.7

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Jun 3, 2020

      Not #PaychexProud

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers, health insurance, 401k. Thankfully, Paychex provides an Employee Assistance Program so employees can get teletherapy. Given the lack of appreciation, mismanagement, and declining company culture employees can really use it.

      Cons

      I’ve been proud to work for Paychex since I became an employee almost 4 yrs ago. I saw myself growing with the company. Earlier this week, my vision quickly changed. The way Paychex handled the transition for the SMB sales team is extremely disappointing. I suppose Paychex saw COVID-19 circumstances as an opportune time to change peoples' roles & reduce their pay significantly. 2 days into our FY, the SMB division split into virtual and channel sales teams. My salary is now less than what I was making my 1st year employed. Over the years, I developed several referring relationships. These accounts specifically requested to work with me and now they are unable to. So basically, my book of business is now someone else’s, who didn’t earn or put effort in the clients trust. I risked my health in early March commuting to visit my accounts to only be blindsided & have my hard earned work taken away from me a few weeks later.

      avatar
      Paychex Response
      6y
      The growth and success of our employees is important to us. We'd like an opportunity to speak with you to ensure your concerns are being heard and addressed. Please reach out to us at glassdoor@paychex.com so we can set up time to chat. Thank you!
      1.0
      Oct 29, 2019

      Run!

      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, great B2B experience to move to medical/pharmaceutical sales.

      Cons

      Management has tantrums when zone isn’t hitting making it a miserable work environment. No help with management, they typically know nothing and sit on candy crush all day then blast out nasty emails typically calling someone out and putting them down. HR NIGHTMARE!

      avatar
      Paychex Response
      6y
      3 of our values At Paychex are Respect, Integrity, Accountability. If your experience in your time here has been anything other than that, we’d like to chat more. Please reach out to us at glassdoor@paychex.com.
      1.0
      Jul 3, 2019

      Underpaid

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, decent training, flexible, flexible

      Cons

      Grossly underpay base salary and aren't forth right on realistic ramp up of commission

      avatar
      Paychex Response
      6y
      Thank you for sharing your feedback with us.
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      Glassdoor has 6,147 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.