Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (196) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 653 reviews)); "Training is great and constant better than other places." ((in 404 reviews)); "culture is great and consistent" ((in 350 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 278 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 265 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 360 reviews)); "Poor Management and pay for what you do" ((in 243 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 152 reviews)); "Low salary and most of the time you are just sitting around" ((in 122 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

46% would recommend to a friend

(5,971 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Jan 3, 2022

Good place to start, not stay

401k

Recommend

CEO approval

Business Outlook

Pros

Good training Good networking opportunities within the company Good peers

Cons

Compensation is below standard Burnout culture is pushed by management High-schoolesque cliques abound and influence upward mobility There is a sell by volume not by quality mentality causing many problems for clients that lead to higher work volumes for employees.

1.0

Apr 30, 2021

The Nashville Officer is horrible!! RUN!!!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Generous Time off Work from home temporarily during the pandemic

Cons

Manager knows NOTHING about what account managers do. She’s run the ENTIRE Nashville office into the ground. The office at one point was a dead zone, one employee got involved sans motivated the ENTIRE OFFICE to participate. That particular employee and other qualified starting to try and branch out and were held back and even given FALSE bad employee reviews after speaking out to senior management about the culture at the Nashville office. Nothing was done to address this and as a result SEVERAL good employees left the Nashville office, leaving it a wasteland of under achievers who gripe and complain or go on ‘sick’ leave at every opportunity. Do NOT waster your time with this company. You will be over worked, stressed, underpaid and never appreciated until you walk out of the door permanently.

1.0

Sep 6, 2020

Sucked

Client service representative

Recommend

CEO approval

Business Outlook

Pros

I got a paycheck and I could be some food but not rent

Cons

Everything else, they totally sucked there.

Viewing 109 - 111 of 5,971 Reviews

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Vice President of Ticketing

Facilities Maintenance Service Coordinator

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Good place to start, not stay

The Nashville Officer is horrible!! RUN!!!

Sucked

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