Paychex reviews

3.1

46% would recommend to a friend

(5,971 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Apr 22, 2023
Recommend
CEO approval
Business Outlook

Pros

I can't think of any -entry level starter job -they lie in the interview about your job responsibilities

Cons

-Really high turnover( 3 managers in 4 months) - Most coworkers are very unhappy uncomfortable business culture -The Worst Part you have to fight for your sales once they are made anything Paychex can do to not pay you out they will -They have no system for tracking them( allegedly) so it's not their fault if you dont get paid. I have no idea how any of the sales employees can deal with this poor behavior from this company -Train you the wrong way then when it becomes a problem OOPS your to blame -glorified call center they make you use your own cell phone(which means they have access to your phone) -micro managed (once a month when sales are dues focus on very small insignificant details due to the giant disconnect with management mgr had never sold insurance absolutely no clue about the business whatsoever) -pushed for sales that aren't legit -poor business practice -very poor training -churn and burn not really interested in teaching you sales or the insurance business -outdated business practices methodologies -really odd woke culture and training videos - absolute no respect work life balance personal time mgr wants you to start at 7 and take calls past 6 and not get paid for any of it

3.0
Jan 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefit package and time off Good raises and pay Great luncheons

Cons

It was just the department I was in. A lot of lying and not caring truly about thier employees. I was fired for having an illness and I begged for my job and asked to work from home and had Dr approval and they still fired me. They pretend they care but really don't. Metrics are easy but not fair as they keep people who do not know the job and reward them more just bc they come to work but when they are actually there they don't do anything or know what they are doing. Depending on what u want to do, not to much career advancement unless u want to move to NYC

Viewing 106 - 108 of 5,971 Reviews

Glassdoor has 6,142 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.