Paychex reviews

3.1

46% would recommend to a friend

(5,971 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Culture is great, company cares about its employees and definitely big on internal promotions and development. Coworkers were great and most of leadership was cool. Good benefits.

Cons

Workload is unreasonable. If you are good at your job you end up doing the work of everyone around you too. Favoritism is real. The stats you are expected to adhere to are crazy and most of them are not even based on things that are directly in your control. Good work goes under appreciated, management tends to push off things they feel they are above doing to their best employees. It’s a great job if you have a VERY high tolerance for stress.

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Paychex Response
6y
Thank you for the positive feedback on our culture, growth opportunity and employees. That said, know that all of your feedback is important to us. We have shared your review internally to shed light on your concerns. If you would like to provide any additional feedback, please reach out to us at glassdoor@paychex.com.
1.0
Feb 7, 2020
Recommend
CEO approval
Business Outlook

Pros

I cannot think of one, except for the sales training.

Cons

Zero help from management anytime I had a question. I was spoken to like a dog and was surrounded by blatant unprofessionalism. One guy on the team was extremely close to his superior-he remained 200%+ of quota each month while the rest of us scrounged for scraps. I sent a number of documented unprofessional exchanges to HR and was completely ignored.

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Paychex Response
6y
At Paychex, our values are important to us. We are disappointed to hear that your experiences were not aligned with those values. We'd like to continue the conversation with you so we can address it. Please reach out to us at glassdoor@paychex.com.
5.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Paychex goes above and beyond to keep in touch with their employees and foster a culture that is inclusive, diverse, and committed to personal growth and development. I come to work and I'm surrounded by some of the most amazing, talented people I've ever met. I can't say enough about how much I love it here. I'm #PaychexProud

Cons

I haven't come across any yet. There are rough days, or weeks, like anywhere else. But the people here are great about buckling down and getting it done, and then celebrating the success!

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Paychex Response
6y
We're thrilled to hear you're happy here and appreciate you taking the time to share this feedback with us!
Viewing 112 - 114 of 5,971 Reviews

Glassdoor has 6,142 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.