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      Paychex

      Engaged Employer

      Paychex reviews

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      3.1

      46% would recommend to a friend

      (5,969 total reviews)
      avatar

      John Gibson

      48% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jun 3, 2019

      Don’t waste your career!

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I met some good people.

      Cons

      I worked here for over ten years. Hindsight is 20/20 so they say, it’s been a year since I left, so I thought I try and help someone else by sharing my experience. In reality I stayed with the company for 8 years to long. There are two types that suffer by associating themselves with this company. Number 1 clients and number 2 employees. This is not a growth company it’s a margin’s company, and to advance you need to very often not do the right thing. Leadership is very weak because at the executive level they have already made there money and aren’t willing to make the hard changes for good. There products also hurt the clients they propose to serve. There HR services products are terrible for clients. As you can imagine the culture is terrible. The grass is greener this place is not somewhere to make a career.

      avatar
      Paychex Response
      7y
      Thank you for taking the time to leave a review. We're sorry to hear that this has been your experience at Paychex. We regularly review the feedback we receive (positive and negative) and share throughout the company in an effort to improve. If you would like an opportunity to share more feedback about your experiences, I invite you to contact us at glassdoor@paychex.com.
      2.0
      Oct 3, 2018

      Top reps are disenchanted.

      Senior sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good experience and discipline. Great partnerships.

      Cons

      Call ins go to virtual sales. Loss of earnings over $10,000 this past year. Impossible activity requirements. Difficulty trying to submit a payroll to run. Micromanaging is rampant. The Salesforce requirements were tedious. Service is terrible so sales reps are bogged down fixing issues.

      1.0
      Mar 29, 2018

      HR Solutions - Don’t be fooled!

      Human resources solutions
      Recommend
      CEO approval
      Business Outlook

      Pros

      Average benefits, rah rah culture when you start, fades extremely quickly. Lots of tenure with senior management, sales is a turnover machine

      Cons

      Horrific management, terrible treatment of existing clients, no communication between silos, cult like behavior with senior management. No real income potential, I was completely lied to about year one OTE. Base salary is poverty level and that’s all you will make unless you come from within the industry. Micromanagement is the worst I’ve ever seen. Consistently asked to use scare tactics on existing clients to try and frighten them into an ancillary service they don’t need. Their sales force turns over every 6 months, they don’t value people at all. DON’T get duped and leave a legit career for this company!!!

      Viewing 88 - 90 of 5,969 Reviews
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      Glassdoor has 6,140 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.