Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (196) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 672 reviews)); "Training is great and constant better than other places." ((in 366 reviews)); "culture is great and consistent" ((in 341 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 270 reviews)); "Remote working was nice and provided good work/life balance." ((in 261 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 356 reviews)); "Poor Management and pay for what you do" ((in 252 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 154 reviews)); "Low salary and most of the time you are just sitting around" ((in 121 reviews)); "Bad upper management and no one with any background or training in UX" ((in 91 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

46% would recommend to a friend

(5,971 total reviews)

John Gibson

48% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jul 18, 2010

Great People

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great perks for Sales Reps No much pavement pounding Great rewards for achievement The most friendly environment I have ever worked in.

Cons

Unbalanced territory distribution for reps. payroll specialists don't tend to share the rosy demeanors that the sales reps have. New sales tracking software may lead to micromanagement

3.0

Jul 14, 2010

working at paychex

Senior payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits, training can sometimes be good.

Cons

No praise for a good job. Fellow employees always quick to turn someone in.

3.0

Jul 12, 2010

Decent Opportunity

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance; ability to work from home; good earnings potential; ability to succeed and hit quota in just about any economy...up or down.

Cons

You get bogged down by corporate and management with the "flavor of the week." Every week there is a product or new presentation (with all the same old information, just spun differently) that they want you to focus on rehashing to your CPAs or current clients. You have to put your own plan in place and stick to it. You are stuck telling management what they want to hear and what they want to see within the CRM tool. Using the phones is much more effective and a better use of time than driving throughout your territory each day going on in person calls.

Viewing 5884 - 5886 of 5,971 Reviews

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