Paychex reviews

3.1

46% would recommend to a friend

(5,971 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jul 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Job security is stable, benefits are good, and depending on the area you're in, there is a good work/life balance. Advancement opportunities are decent but only to a point.

Cons

For most day-to-day operation-related positions, the wages/salaries aren't enough for people to care to put a ton of thought into what they are doing. In fact, the general culture and expectations are not proportional to compensation. Departments create work for other departments; realignment within departments is common but not very effective.

4.0
Jul 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Everyone was very friendly and nice, I got to learn a lot while I was working there, opportunities to see how everything works

Cons

For an internship, there wasn't always things for us to do everyday and it was a little bit disorganized for us

3.0
Jul 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great team-oriented atmosphere and flexible work hours and time off.

Cons

The pay is not equivalent to the job duties you do on a daily basis. You not only end up doing your own job duties, but the duties of the sales reps, sales manager and sometimes those of corporate. There is also no official training for this position. You might get lucky and spend a few days looking over the shoulder of another specialist, but after that point you're on your own. Raises are miniscule and are really not distributed based on performance. You could be the hardest working person or the just doing the bare minimum and you will both get the same merit increase. There are bonuses, however they are completely dependent on the performance of your team and most will never get anything in the triple digits, if anything at all. The job is really only great to get some experience and move on to another company unless you want to be a sales rep. If you don't want to be a sales rep, your possibilities of moving into another position are marginal at best.

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Glassdoor has 6,142 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.