Paychex reviews

3.1

46% would recommend to a friend

(5,968 total reviews)
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John Gibson

48% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

In-office environment is great. Managers are personable, commission structure is amazing, and everyone in the office is outgoing/funny. Always laughter and lots of motivation to perform well.

Cons

Most clients have been called multiple times resulting in DNC requests, a bit difficult to convince small business owners to pay for a retirement plan when they don’t have money to contribute.

4.0
Apr 6, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

IJP is good and provides cab and hybrid option.

Cons

Managers are strict and some supervisors are useless

Viewing 55 - 57 of 5,968 Reviews

Glassdoor has 6,139 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.