Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

46% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (250) , Sales Consultant (195) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (66) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (54) , Core Sales Representative (51) , HCM Consultant (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 634 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 397 reviews)); "culture is great and consistent" ((in 325 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 275 reviews)); "Remote working was nice and provided good work/life balance." ((in 273 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 362 reviews)); "poor management and clique type teams" ((in 238 reviews)); "If you get assigned a bad manager you’ll be miserable and wont be there very long" ((in 153 reviews)); "Low salary and most of the time you are just sitting around" ((in 111 reviews)); "Bad upper management and no one with any background or training in UX" ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

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3.1

46% would recommend to a friend

(5,968 total reviews)

John Gibson

48% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.8

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Apr 4, 2026

It’s okay

Channel sales associate

Recommend

CEO approval

Business Outlook

Pros

Good benefits, dinners, and events.

Cons

Working from home can be hard to get up to speed and low base pay.

1.0

Apr 3, 2026

Toxic politics everywhere

Analyst

Recommend

CEO approval

Business Outlook

Pros

Hybrid is the only benifit.

Cons

Utterly toxic politics everywhere—supervisors strut around like they're the damn CEO, overriding decisions, playing favorites, and killing any chance of real work getting done. [E.g., "My project got axed because the supervisor's buddy wanted the credit."] HR? A complete joke—they exist only on paper, ignore every email/ticket for weeks (or forever), and sleep through crises like mass resignations. [E.g., "Reported harassment 3 times—no response, just crickets."] Conclusion: What started as a "product-based" company has crashed into a pathetic small-scale garments nightmare: endless delays, zero growth, and employees treated like disposable labor. Run—don't walk—away. Pure regret

2.0

Apr 2, 2026

awful

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

good benefits and somewhat leaders

Cons

compensation is terrible burn and churn

Viewing 58 - 60 of 5,968 Reviews

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It’s okay

Toxic politics everywhere

awful

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