Paychex reviews

3.1

46% would recommend to a friend

(5,968 total reviews)
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John Gibson

48% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a large, stable organization that continues to invest heavily in technology, particularly AI, to improve efficiency for both employees and clients. Since the Paycor acquisition approximately a year ago, the organization feels more settled and aligned, with clearer direction and increased stability. The benefits package is generous and competitive, and the company places a strong emphasis on work/life balance. Paychex also demonstrates a genuine commitment to giving back through a strong United Way presence and meaningful community service initiatives. Overall, there is a clear effort to support employees, foster career growth, and create long-term professional opportunities within the organization.

Cons

As with many large organizations, decision-making and change can sometimes move slowly, and navigating processes may require patience depending on the role or team.

Viewing 49 - 51 of 5,968 Reviews

Glassdoor has 6,139 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.