Strong Stability + Work-Life Balance - Manager, Recruiting Paychex Employee Review

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Paychex is a large, stable organization that continues to invest heavily in technology, particularly AI, to improve efficiency for both employees and clients. Since the Paycor acquisition approximately a year ago, the organization feels more settled and aligned, with clearer direction and increased stability. The benefits package is generous and competitive, and the company places a strong emphasis on work/life balance. Paychex also demonstrates a genuine commitment to giving back through a strong United Way presence and meaningful community service initiatives. Overall, there is a clear effort to support employees, foster career growth, and create long-term professional opportunities within the organization.

Cons

As with many large organizations, decision-making and change can sometimes move slowly, and navigating processes may require patience depending on the role or team.

Explore other reviews about Paychex

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Sales training - Team support - Goal oriented work

Cons

Day to day misaligned with company values

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing is good about working here.

Cons

Nobody is ever held accountable. Pay is awful. Benefits were all moved out of state, so all providers in the area are all out of network. Jobs are being moved to India. The list goes on. Sales is the absolute favorite department in the entire company. Nothing sales can do is ever wrong, even when they give false information to clients and then the support team has to deal with the fallback. Don't get me started on Payroll.... the entire department has gone to the wind. I honestly don't know how this company ever did good with payroll services. The #1 complaint i got from every single client I interacted with was they could never get ahold of their Payroll Specialist. The company's response to this was to start making other departments learn payroll duties. This year they moved insurance benefits to a plan out of Arkansas, which made every provider I was already seeing become out of network. I had my first major medical scare of my adulthood and ended up paying a few grand out of pocket because U of R was out of network. Promotions are non existent. They make you apply and interview for any role you want to move into. There is nothing good about working here, and i would advise anyone to stay away from them.

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