Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 665 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 384 reviews)); "culture is great and consistent" ((in 346 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 274 reviews)); "Remote working was nice and provided good work/life balance." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 359 reviews)); "poor management and clique type teams" ((in 248 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 119 reviews)); "Bad upper management and no one with any background or training in UX" ((in 90 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews

3.0

May 30, 2025

No Free Time

Account manager

Recommend

CEO approval

Business Outlook

Pros

Consistent Work, once learned its hard to forget.

Cons

No freedom of time management No decisions on which clients you have regardless of how they treat you Lack of transparency. Condescending upper management

2.0

May 30, 2025

Just felt like another number

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

had the opportunity to work with many kind and supportive managers and coworkers, which I genuinely appreciated.

Cons

During my time at the company, I faced several challenges that limited my ability to contribute effectively. Despite the role being advertised as hybrid/remote, I was required to be in the office daily, which conflicted with the original job expectations. I was frequently moved between teams, which made it difficult to build continuity or fully showcase my skills. Additionally, I reported to 5–6 different managers over a two-year span, which contributed to a lack of consistent leadership and direction. Overall, the environment felt impersonal, and I often felt like just a number rather than a valued team member.

4.0

May 30, 2025

Very recommended work place

Student assistant

Recommend

CEO approval

Business Outlook

Pros

Great working culture and ethics

Cons

Not very open to internationals yet, still doing a lt of efforts

Viewing 439 - 441 of 5,990 Reviews

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No Free Time

Just felt like another number

Very recommended work place

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