Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

-work from home -it’s a job

Cons

They changed the comp plan all three years I was there so reps made less money. I had 3 managers and my entire team turned over. This company will do anything and everything to underpay you (shorted me on my last commission check). They also will have you call the same clients 20 times a week. Managers come and go so quick new reps get no training so the onboarding process is getting thrown in the fire with a quota first month. I wouldn’t recommend unless you really need a job

4.0
Jun 2, 2025

Good People & Benefits

Recommend
CEO approval
Business Outlook

Pros

Good people, great benefits, and room to grow.

Cons

C-Suite, VPs, Senior leadership are put on a pedestal. They are treated like untouchable gods that everything needs to be perfect for.

Viewing 436 - 438 of 5,990 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.