Paychex reviews

3.1

45% would recommend to a friend

(5,990 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jun 5, 2025

A season job

Recommend
CEO approval
Business Outlook

Pros

It’s a pay check good enough to hold you over while you’re interviewing for other jobs.

Cons

Where do I begin? Let’s start with leadership my director is very and I mean very unprofessional. The guy can’t even run a basic team meeting. His concept is very outdated. Micro managing, he prepared to make 80 calls a day on clients that are getting the same callls from your own colleagues and from paycor. The product isn’t that good. All the amazing improvements they’re making companies like rippling, paycom, paylocity and ADP have had them for years. The customer service is awful. Best part is your pay on commission. It’s a monthly payment that doesn’t start until the deal runs a month after. It’s a whopping 10% commission haha. Company sucks.

5.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule and positive atmosphere

Cons

Management at the time was subpar

Viewing 433 - 435 of 5,990 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.