Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 673 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 390 reviews)); "culture is great and consistent" ((in 342 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 263 reviews)); "Work from home and good perks" ((in 119 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 354 reviews)); "poor management and clique type teams" ((in 249 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 148 reviews)); "Low salary and most of the time you are just sitting around" ((in 127 reviews)); "Bad upper management and no one with any background or training in UX" ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,989 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews

4.0

Jul 20, 2025

reviweing

Global service specialist

Recommend

CEO approval

Business Outlook

Pros

Good company good work culture

Cons

no wfh and 5 days working going to office

1.0

Jul 18, 2025

Growing company

Account ececutive

Recommend

CEO approval

Business Outlook

Pros

Awesome culture, benefits, and training

Cons

Customer service needs very much improvement

1.0

Jul 17, 2025

Much better companies in the same space

Channel sales consultant

Recommend

CEO approval

Business Outlook

Pros

- Paid Training - PTO

Cons

- Training does not cover day to day systems and routines necessary for success - Customer services for current clients is abysmal (reps spend as much time or more trying to solve current client problems rather than revenue-generating activities) - Pay is low compared to competition - Management does not understand the needs of field reps (they base all decisions on skewed SalesForce data) - Micromanagement at a very high level

Viewing 379 - 381 of 5,989 Reviews

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Jobs at Paychex

Channel Sales Associate - CPA

Client Service Representative

Client Service Representative

Client Service Representative

Channel Sales Associate - CPA

Salisbury, NC

View job

Paychex

Paychex reviews

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Ratings by demographic groups

Reviews by job title

reviweing

Growing company

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