Paychex reviews

3.1

45% would recommend to a friend

(5,989 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Stable work environment. room for mobility within organization

Cons

quotas continue to increase without base increases, feels like a way to reduce your income by extending the ladder payout so they do not have to pay the higher buckets

4.0
Jul 21, 2025

GREAT JOB

Recommend
CEO approval
Business Outlook

Pros

PTO is great, love their comp plan and the job

Cons

Slow time during summer. Rapidly growing divisions. Hearing from. Our customers the poor service they receive from their payroll specialist

3.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, support, and friendly work environment

Cons

They burn through employees during year end. No PTO from December through February (they make a few exceptions) but it feels worse because people just quit and you got to pick up the slack

Viewing 376 - 378 of 5,989 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.