Paychex reviews

3.1

45% would recommend to a friend

(5,993 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Nov 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Nice Co-workers, some training was relevant to job, large based of semi-warm leads to call on

Cons

Terrible Insurance Agency, Tremendous lack of Administrative Support, Deficit in operational support, not prepared to assist employers in the large market segment, management doesn't have a clear view of functions of a real insurance agency

3.0
Oct 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Good coworkers Experienced workers can work from home.

Cons

The pay is poor. Some workers have second jobs, which means they're not able to fully contribute and you end up taking the group's extra work.

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Paychex Response
10y
Thank you for providing a review. We are sorry to hear you don't recommend us as an employer but we appreciate your honesty. We strive to provide the best possible total benefits package to our employees and we will definitely take your feedback into consideration.
4.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook

Pros

One of the better health plans available to major companies. Relaxed environment where collaboration is encouraged. Company is honestly trying to better itself so you will be asked your opinion often and changes take effect relativity quick. Freedom to control your book of clients the way you see fit and there isn't a lot of micro-managing.

Cons

The job is stressful and high paced. You must be very patient and learn extremely quickly while maintaining a professional demeanor. The starting pay proportionate to the amount of responsibility and stress, but if you do the training necessary to advance position, the pay is better.

Viewing 373 - 375 of 5,993 Reviews

Glassdoor has 6,165 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.