Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 656 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 392 reviews)); "culture is great and consistent" ((in 341 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 279 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 274 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 369 reviews)); "The management was poor and not skilled in personal management." ((in 241 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 154 reviews)); "Low salary and most of the time you are just sitting around" ((in 120 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,992 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews

4.0

Nov 27, 2015

Supervisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to widen skill-set, training programs, great management, great benefits, 401k, wide range of job opportunities, nice locations and facilities

Cons

Minimal pay raises, not much recognition for top performance reviews, IT slow to make changes, flat organizational structure,

Paychex Response

10y

Thank you for taking the time to provide a review. We are always evolving our benefit package and we appreciate your feedback. We will be passing it along to the senior leadership team.

3.0

Nov 25, 2015

High expectations coupled with low salary

Senior human resources generalist

Recommend

CEO approval

Business Outlook

Pros

Training, exposure to different industries

Cons

Pay is not aligned with job expectations; clients are not screened for longevity--pushed through for 90 days so sales can make their quota; upward mobility for field HRGs limited and based on favoritism and not merit; company as a whole not supportive of telecommuting; bonus structure not transparent

Paychex Response

10y

Thank you for providing a review and giving us the opportunity to look into your concerns. We would like to learn more. If you are willing, can you provide further feedback to Jody Stolt, Director of Talent Acquisition at jstolt@paychex.com. Thank you.

2.0

Nov 24, 2015

Disappointed

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good training, work from home for certain sectors

Cons

I worked for the company for 10+ years and watched the quality of treatment of the employees go downhill. While pay did not change much, expectations for productivity and knowledge continued to increase. The stress level in branches is particularly high and does not seem likely to change. Management seems out of touch with front line employees.

Paychex Response

10y

Thank you for taking the time to provide a review. We're sorry to hear that you did not enjoy your time with us. We appreciate your feedback and would like to learn more. If you are willing, you can reach out to Jody Stolt, Director of Talent Acquisition at jstolt@paychex.com.

Viewing 370 - 372 of 5,992 Reviews

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Paychex

Paychex reviews

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Supervisor

High expectations coupled with low salary

Disappointed

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