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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      45% would recommend to a friend

      (5,990 total reviews)
      avatar

      John Gibson

      47% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Jul 22, 2020

      Learn what you need and get out as fast as you can.

      Mms sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training program and ability to make a decent pay.

      Cons

      Poor management and leadership. The commission structure is a nightmare. Fighting among department leadership and backstabbing dishonesty to steal deals. The absolute worst company culture I have ever worked under.

      avatar
      Paychex Response
      5y
      We're disappointed to hear that this was your experience at Paychex. We would like an opportunity to understand your experience in more detail - please reach out to us at glassdoor@paychex.com. Thank you.
      2.0
      Feb 13, 2020

      Ehh, it was okay. Not the best job but not the worst either.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO. Really only thing I can think of

      Cons

      Management is consistently changing their training all the time. Also, so much time doing admin tasks takes time away from you selling the software. Also, VERY bad partnership here, everyone always wants a referral to them but they never reciprocate. For the industry, the pay is on the lower end also.

      avatar
      Paychex Response
      6y
      Partnership is one of our corporate values and I'm disappointed to hear that your experience did not align with this value. We'd like an opportunity to learn more so we can improve. Please drop us a line at glassdoor@paychex.com.
      2.0
      Oct 3, 2019

      High Stress with No Improvement

      Dedicated service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Low Requirements to start at $16/hr in Indy. Opportunity to move horizontally and into lower management. Available benefits.

      Cons

      Will be constant stress and pressure from the first moment out of training. This is followed by increasing personal client counts each week while people quit around you. Management changes almost monthly at some points with supervisors and managers leaving/changing positions. Expectations are always set higher than what one employee is capable of. No positive change has happened in the 2 years I have worked at the company.

      avatar
      Paychex Response
      6y
      Thank you for taking the time to bring your concerns to our attention. Your experience at Paychex is important to us and we have shared your review internally for visibility and awareness. Additionally, should you wish to speak to someone about your experience in more detail, we invite you to contact us at glassdoor@paychex.com.
      Viewing 334 - 336 of 5,990 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.