Paychex reviews

3.1

47% would recommend to a friend

(5,968 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jan 30, 2018

Average, at best.

Recommend
CEO approval
Business Outlook

Pros

Good medical insurance Opportunity to learn many products

Cons

Poor pay Shortsighted management Dishonest sales representatives Unrealistic expectations from every employee Outdated systems Slow updates in technology

3.0
Nov 30, 2017
Recommend
CEO approval
Business Outlook

Pros

There's plenty of core payroll territory positions available for recent college grads or less experienced sales people to add a few years with a historically admired company and open themselves up to much bigger opportunities after two years or less of base quota performance.

Cons

New compensation plan this fiscal cut the monthly bonus of the average and above average rep substantially. Inbound leads in 1-5 EE range no longer go to territory rep and isntead are given to virtual sales. 20% or more of unit and revenue has disappeared overnight for most reps and certain territories are much more severely impacted. Decent reps struggling to meet quota isn't uncommon. The conference and Circle level reps are leaving en mass because money isn't worth the day to day grind, rapidly fading culture and team atmosphere in many (not all) districts. Territory reps and district managers are struggling to enjoy the atmosphere these days as there has been a drastic increase in micromanagement of individual territory rep daily activity and strict requirements to log activity, in detail, in SalesForce each day.

1.0
Jul 19, 2017

Lots of work for little reward

Recommend
CEO approval
Business Outlook

Pros

benefits are solid, hours are very flexible, coworkers

Cons

management, pay, compensation, territories, operations

Viewing 31 - 33 of 5,968 Reviews

Glassdoor has 6,139 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.