Paychex reviews

3.1

47% would recommend to a friend

(5,968 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

PD&IT department is a great place to work.

Cons

In general, they underpay, and if you're not in a good org the middle management can be really rough.

1.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

They will hire literally anyone so if your desperate, you can get a job. Other than that, none.

Cons

The training is horrific. Four weeks of “instructor led” training. And by that they mean you get an actual human 30 mins out of the day; the rest of the time is self learning. Very little help. The next week you go into a full week of 100% self led training . Which is 8 hours of reading job aids a day. The turnover is exponential, this is guaranteed among one of the reasons. You have a whole team of trainers yet 99.999% of the training is SELF taught. So what are they doing all day? Do not expect any support at this place

1.0
Dec 17, 2019

Toxic

Recommend
CEO approval
Business Outlook

Pros

Not many... free lunch occasionally is nice

Cons

No work-life balance at all. Impossible to retain any staff as the workload is not manageable. No partnership within the office... departments only look out for their best interest vs. working collectively as a team. A few members in upper leadership are allowed to be manipulative and act unethically. It’s been brought to HR’s attention multiple times, however, everyone is afraid to address it. Run as fast as you can!

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Paychex Response
6y
Integrity is one of our company values and if you experienced anything that fell short of that value, we would like an opportunity to discuss with you further. Please contact us at glassdoor@paychex.com.
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