employer cover photo
employer logo

Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
avatar

Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
4.0
May 22, 2018

Hard Work, Decent Pay

Recommend
CEO approval
Business Outlook

Pros

supportive staff, positive atmosphere, they want you to grow and succeed within the company and in life

Cons

people always calling out/quitting, managers change every few months, lack of communication among supervisors

avatar
Panda Express Response
7y
We are happy to hear you love the positive team environment at your store! The people are the heart of our organization, and we work hard to uphold a collaborative team culture. We are so fortunate to have someone so hardworking and enthusiastic about the culture on our team. Our values center on growth and personal development, and we invest heavily in training our people to grow throughout their careers. Your feedback provides us with awareness into how we can improve our training initiatives to give a consistent experience for all of our associates.
2.0
Apr 22, 2018

You like competition? Then join Panda!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free food during breaks. - Pay is good, but nothing else.

Cons

Everyone is REALLY competitive, policies are insane, and unless you find a decent team everything will be a hassle. They almost act as if they're the only fast-food restaurant in the world lol. Do at your own risk.

avatar
Panda Express Response
8y
We’re sorry to hear we’ve missed the mark on delivering an exceptional work experience for you. As part of Panda’s core value of respect win/win, we work hard to create an environment where our associates feel empowered and comfortable sharing their feedback. We would like to take the time to address all your concerns. We take concerns about our team culture very seriously, and would like to learn more about your experience in more detail. Our people are our greatest asset, and we work hard to develop our managers to become inspirational leaders. When we hear feedback that conflicts with our vision, we strive to learn how we can improve. If you are comfortable, you may share you experience via our confidential HR hotline: 626-799-9898 x6053, or through our online portal: www.pandarg.ethicspoint.com. We look forward to learning how we can improve the overall work experience.
3.0
Mar 31, 2018

Could me better

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, they respect your availability

Cons

Very tiring, it's always busy so you never get to rest, sometimes you don't even get to go to the restroom

avatar
Panda Express Response
8y
Thank you for sharing your experience working at Panda Express. We are happy to hear you enjoy the work flexibility. We want to apologize for providing anything less than a stellar work experience, and want to take the time to fully understand your concerns. We have forwarded your feedback over to our HR team, but if you would like to share your experience in more detail with us, you may do so through our confidential “My Voice Matters” HR hotline: 626-799-9898 x6053, or through our online portal: www.pandarg.ethicspoint.com.
Viewing 196 - 198 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.