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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Dec 17, 2020
Recommend
CEO approval
Business Outlook

Pros

I've been working for this company for 7+ years, its been a great learning opportunity. The company does set a high standard for cleanliness and food quality and the pay is worth the hard work. The environment makes me feel like I have an even bigger family, its always a good shift when we work together in synergy. Since the pandemic the company has taken many different safety protocols such as wearing masks, gloves at all times and sanitizing the store every 30 minutes - 1 hour to create a safe space for the associates and guests. I am happy to come into work everyday knowing that my company cares about my safety, the safety of others and overall working in a positive environment.

Cons

The work can be challenging at first, but after practicing or learning a new skill it does get easier. The company sets a high standard for attention for detail but its with good intentions to create a positive experience not only for the associates but also the guests.

5.0
Mar 17, 2020

Good

Recommend
CEO approval
Business Outlook

Pros

The pay is good and the initial job is fun!

Cons

It can become stressful and overwhelming. It also can be difficult having a work life balance when your on your day off and constantly receiving text messages about updates or your store. I also didn’t like not being able to have 2 days off in a row and also having to close the night before your day off. I would wake up the next day at 12 from getting off late the night before and half my day was already gone.

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Panda Express Response
6y
Thank you for sharing about your experience. We understand that it can be a challenge to maintain a work-life balance, and we strive to help our associates maintain this by offering flexibility in scheduling and Paid Time Off (PTO). We are grateful for all the hard work you contributed and wish you luck in your future endeavors!
1.0
Feb 28, 2020

Horrible Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get free food and plenty of breaks.

Cons

I was 17 when I started there. Was hired as a dishwasher and they had me working at the front on my first day and left me alone then got mad when I didn't know what I was doing. Scheduled me 36 hours a week despite me telling them I could only work 15 since I was in highschool. Everyone was rude and made me feel bad all the time. I quit shortly after.

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Panda Express Response
6y
We are sorry to hear about the experience you encountered upon working at Panda. As a company, our associates are our most valuable asset and we strive to ensure that they are trained and treated fairly by management. To further improve our staffing and training initiatives, we will be sharing your experience with our Ops Management Team.
Viewing 178 - 180 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.