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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Feb 21, 2020
Recommend
CEO approval
Business Outlook

Pros

I asked to be transtransferred but my manager said I had to work at that store or be fired?

Cons

Not a single one. Manager would rather believe lies then the truth.

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Panda Express Response
6y
We apologize for your experience. At Panda, we want the voices of our associates to be heard and we are sorry to hear that you did not feel this way. To improve our staffing and training initiatives, we will be forwarding your feedback to our Ops Management Team for review.
1.0
Feb 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Panda Express was one of the greatest jobs I've ever had as far as finally getting to know who I am and understanding my limits within the workplace. As a lover of the food and as a lover of talking to people it was an excellent career for me to pursue especially for the meal breaks and the fun conversations you could have with the customers.

Cons

The reasons I ultimately left were for these main topics: - Scheduling - Drama - Usage of Media - Management Although Panda Express was a fantastic job to have an you could make great money the flexible scheduling is not entirely true. The store I worked at would not give me the dates off that I had requested weeks to even months in advance written through text and on the calendar. I had been talked to by management for missing shifts even though I had requested it off. The drama within the environment is unreal, everyone and I mean everyone talked about people behind their backs every single shift and were extremely fake to each other when they worked together. I know drama like this is normal within the workplace but when culture of Panda is supposed to be uplifting this is extremely hard to work in, especially when your own bosses and other managers talk poorly about you behind your back and to other managers. This ties in to the social drama Panda Express has. You will receive so many texts and so many group messages a day filled with negative remarks it is unreal. I counted over 200 texts in one day all filled with negativity. This leads me on to management, the main reason of me leaving. From the time I started to the time I quit I saw 3 different managers change. Each and every time it was more drama added onto what the previous manager had brought in. Most of the time the managers don't even arrive for their shifts or even stay to help with closing. They leave their employees to do dangerous tasks within the store by themselves without actually hiring a professional to do these tasks such as climbing up on a ladder with wet shoes to clean vents up on the ceiling of the store or to fix the Ice machine by yourself with a dirty rag pushing on the exposed ice to get it out. My favorite was being by myself with the cooks in the store, dealing with a fire that had started in the back, calling the manager only for them not to answer and to get in trouble for calling the Fire Department. This isn't even all of the things I went through with the span of my first 5 months. Management needs to be organized with what they say and do with their employees, it is not right or fair how they treat their employees or how they pick favorites all the time. You have to work all the time and basically live at Panda in order for the Managers to like you. If you go to school or have a second job this is not the place to go because with my personal experience the managers will never treat you right or fair and you will always be talked about and lied about behind your back.

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Panda Express Response
6y
We are sorry to hear about the experience you encountered upon working at Panda. As a company, our associates are our most valuable asset and we strive to ensure that they are trained and treated fairly by management. To further improve our staffing and training initiatives, we will be sharing your experience with our Ops Management Team.
1.0
Oct 9, 2019

DO NOT DO IT

Recommend
CEO approval
Business Outlook

Pros

after working here for 3 years, i have realized the best thing about working here are the people. my coworkers are all amazing and have been the only reason i have lasted this long. other than the people the one other thing i would say is the pay. for it being fast food and a job you dont need much to be qualified for, they do pay you pretty well, and since almost every store around is short staffed, you are almost guaranteed to get hours.

Cons

management is terrible, expect everything to be done perfectly, dont appreciate anything that you do because it can always be better, constantly belittle you and make you feel replaceable and wont be afraid to remind you of that! show favorites, short staffed, will cut your hours over petty things, little to no raises unless you do something outstanding to "deserve" one, the list could go on. to sum everything up the management should be replaced in the whole area, including the higher ups for things to get any better. barely have any time for a social life because of the workload they put on you, they are so picky about who they hire so everyone is stuck working about 30 hours give or take even with those in school. they will promote almost anyone just for their own bonus/benefit and then blame them for not properly being trained/not putting forth the right amount of effort. any store in the whole saint louis region is terrible and i would not recommend to anybody to work at.

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Panda Express Response
6y
On behalf of Panda, we would like to apologize for your experience. Our associates are considered our most valuable asset, and we want to ensure that they feel they are part of a safe and empowering work environment. We understand how exceptional leadership is an essential component needed to thrive in the workplace, and will be sharing your feedback with our HR Team to improve management training.
Viewing 181 - 183 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.