Panaya reviews

4.5

90% would recommend to a friend

(196 total reviews)
avatar

David Binny

96% approve of CEO

82% positive business outlook

Panaya has an employee rating of 4.5 out of 5 stars, based on 196 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Panaya employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

196 reviews
2.0
Oct 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Great product in it's niche. Well respected in the industry. Fighting to get more brand recognition. Known for hiring the cream of the crop in people, which adds to a culture of smart people doing smart things. Good conditions, holiday presents, days out, flexible working hours (we do clock in and out).

Cons

Three rounds of lay-offs in the past 2,5 years (at writing September 2014), varying between 25 - 50 people per round. Fuzzy future perspective, ramping up & hiring and then firing most of them within 6 months after. New CEO does not contribute to positive working environment. Demotivated atmosphere with loads of workers on the look-out for an alternative. Bleak future.

2.0
Dec 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy schedule allows a lot of family time Nice people

Cons

Clueless management at all levels Wasting money carelessly and then firing employees to cover up the losses Owning company (Infosys) wants to get rid of Panaya Technical level is mostly below average

1.0
Jun 24, 2018
Recommend
CEO approval
Business Outlook

Pros

The technology is extraordinary, and our customers know that. The customer success reps and the presales team are professionals and do everything in their power to retain customers. The products being added are logical extensions of how our customers work.

Cons

Product development has to be run by a bunch of toddlers. Listening to their inaccurate ideas of how long a sales cycle takes explains why the company is constantly “pivoting” on its go to market without finding its footing or making a dent in their market. You’re up against solutions that have been the industry standard for decades- understand how the enterprises you are selling to make a change and how painful it is- this takes more than a few months- more like a few years! The marketing and lead gen is a joke- how an entire team of 9 people can fail this terribly when far smaller organizations with 2 person marketing teams can generate more interest is a case study of what not to do. Everyone takes any criticism personally- and anyone pointing out problems is smacked down hard. The culture has become keep your head down and don’t rock the boat. This results in a complete lack of accountability. There has been a huge amount of turnover- mainly because frustration is high and no one takes accountability for any of the missteps. In NA alone, there’s been a departure of 1 person per month for the last 3 years.

Viewing 4 - 6 of 196 Reviews

Glassdoor has 197 Panaya reviews submitted anonymously by Panaya employees. Read employee reviews and ratings on Glassdoor to decide if Panaya is right for you.