Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 60 reviews)); "Work life balance is great" ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 29 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

80% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

Oct 21, 2025

Wonderful turnaround

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

"Can-do" culture that truly cares about making a difference in the restaurant industry. Working with some of the most dedicated, kind teammates from across the globe. Leadership are all super sharp and in the trenches. Very diverse workforce that welcomes all

Cons

Lots of internal moving parts in an industry that can be tiring to service with lots of big personalities.

OpenTable Response

7mo

Thank you for your thoughtful feedback. We’re glad to hear you value our collaborative culture, diverse team, and committed leadership. We appreciate your insights on the fast-paced nature of our industry and remain focused on supporting our teams as we grow together.

3.0

Sep 24, 2025

Needs to rethink processes

Designer

Recommend

CEO approval

Business Outlook

Pros

- IC’s are great - fun offsites - great industry

Cons

- waterfall process. Execs and management will tell you what to do, but then blame you if it doesn’t work out. No autonomy - working overtime seems like the expectation. - pay does not correlate with work and other competitors

OpenTable Response

7mo

Thank you for sharing your feedback. We’re glad to hear you’ve enjoyed the team, offsites, and industry. We appreciate your honesty regarding process, workload, and compensation — this input helps us identify where we can improve and better support our employees’ success and well-being.

5.0

Sep 24, 2025

Best and biggest company I've worked for

Account manager

Recommend

CEO approval

Business Outlook

Pros

Fully supportive team and onboarding infrastructure, clearly defined goals, strong leadership, powerful work ethic, and healthy culture. Most people have been working here ranging from 3-25+ years. I don't plan on leaving by choice ever.

Cons

It still feels like start-up sometimes, which I don't even think is a con

OpenTable Response

7mo

We’re delighted to hear you’ve had such a positive experience with our team, leadership, and culture. It’s great to know you feel supported and engaged — we’re grateful to have you as part of our long-standing community.

Viewing 19 - 21 of 670 Reviews

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