Wonderful turnaround - Anonymous employee OpenTable Employee Review

5.0
Oct 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

"Can-do" culture that truly cares about making a difference in the restaurant industry. Working with some of the most dedicated, kind teammates from across the globe. Leadership are all super sharp and in the trenches. Very diverse workforce that welcomes all

Cons

Lots of internal moving parts in an industry that can be tiring to service with lots of big personalities.

avatar
OpenTable Response
7mo
Thank you for your thoughtful feedback. We’re glad to hear you value our collaborative culture, diverse team, and committed leadership. We appreciate your insights on the fast-paced nature of our industry and remain focused on supporting our teams as we grow together.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

See reviews by: Helpful|Rating|Date|All