Needs to rethink processes - Designer OpenTable Employee Review

3.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

- IC’s are great - fun offsites - great industry

Cons

- waterfall process. Execs and management will tell you what to do, but then blame you if it doesn’t work out. No autonomy - working overtime seems like the expectation. - pay does not correlate with work and other competitors

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OpenTable Response
7mo
Thank you for sharing your feedback. We’re glad to hear you’ve enjoyed the team, offsites, and industry. We appreciate your honesty regarding process, workload, and compensation — this input helps us identify where we can improve and better support our employees’ success and well-being.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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