Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 91 reviews)); "benefits are great" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 28 reviews)); "Good pay and my co" ((in 25 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "poor communication to staff (especially those remotely based)." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

4.0

Jul 24, 2018

Amazing culture and people, great product and brand

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great brand, everyone has positive things to say about OpenTable and the service they provide. The people here are what makes it so special. Everyone genuinely becomes friends and are so genuine and collaborative. Very special culture where everyone are really proud of the company. Amazing CEO

Cons

After the Priceline acquisition as well as OpenTable growing, it has become a lot more corporate. It tried hard to retain its start-up feel but some of the magic is starting to disappear due to Priceline management. Since retention doesn’t seem to be an issue here, there isn’t much room for promotion and raises unless you really push for it

4.0

Jul 22, 2018

SDR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance Excited to come to work everyday

Cons

No clear direction on where company is headed Difficult to move up Little room for growth

1.0

Jul 19, 2018

Not the same great company to work anymore

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Great culture(used to be), good physical location.

Cons

Opentable's values diminishing a lot recently. New leadership have no clue on what they are doing, how to improve business value and return of investment. They were building the apps/services with no proper outlook. No new project is attractive. Won't bother to keep the great talent, employees lost credibility of the management. Benefits were getting worse year by year. Comp structure/plans were not attractive/competitive any more.

Viewing 466 - 468 of 670 Reviews

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Jobs at OpenTable

Account Manager Hotels EMEA