Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 91 reviews)); "benefits are great" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 28 reviews)); "Good pay and my co" ((in 25 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "poor communication to staff (especially those remotely based)." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Aug 23, 2018

not what it used to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

still many great people there, but many of the original greats are long gone

Cons

stuck. stale. not innovative enough. too corporate now with the merging of booking holdings and kayak. The glory days are over. Saturated market with high pricing and lots of competition and not nimble enough to make changes necessary to be competitive. The amazing cultural vibe is not nearly as strong as it once was.

1.0

Aug 15, 2018

OpenTable will end like KODAK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None - unless you count backstabbing as a pro

Cons

Senior leadership has no idea what they are doing - not open to any ideas Restaurants hate OpenTable - the service was good at one point in the distant past, but others have moved into the space and OpenTable has no chance to catch up Old technology + Bad Leaders = BuhBye OpenTable - good riddance

5.0

Aug 11, 2018

Customer Support Representative

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Amazing Company and well-structured business

Cons

Communication within the business could be improved

Viewing 463 - 465 of 670 Reviews

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Jobs at OpenTable

Account Manager Hotels EMEA