Not the same great company to work anymore - Senior Software Engineer OpenTable Employee Review

1.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Great culture(used to be), good physical location.

Cons

Opentable's values diminishing a lot recently. New leadership have no clue on what they are doing, how to improve business value and return of investment. They were building the apps/services with no proper outlook. No new project is attractive. Won't bother to keep the great talent, employees lost credibility of the management. Benefits were getting worse year by year. Comp structure/plans were not attractive/competitive any more.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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