Nespresso reviews

4.2

91% would recommend to a friend

(1,230 total reviews)

Guillaume Chesneau

99% approve of CEO

51% positive business outlook

Nespresso has an employee rating of 4.2 out of 5 stars, based on 1,230 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Apr 25, 2024

stable, busy company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

stable company lots going on great for CV lots of responsibility clash with HQ in Switzerland

Cons

little space for creativity HQ and local clashes lots of responsibility meetings all day

avatar
Nespresso Response
2y
Hello, Thank you for your feedback on your experience at Nespresso. We appreciate your positive comments about the stability of our company and the numerous opportunities we provide. At Nespresso, we believe in empowering our employees and giving them the chance to take on meaningful and challenging tasks. Regarding the cons you brought to our attention, we strive to create an environment that fosters open communication and collaboration. Additionally, we are actively exploring ways to streamline our meeting processes and make them more efficient, while still ensuring that important information is shared and discussed. If you like, we encourage you to speak with your former HR team to provide additional information and suggestions, so we can address these concerns. We wish you well in your new endeavors. Thank you.
5.0
Apr 22, 2024
Recommend
CEO approval
Business Outlook

Pros

- Exposure to cutting edge tech. - Experienced working at a B-Corp. - Global and talented leadership.

Cons

- Occasional outdated practices. - Below market salary for certain roles.

avatar
Nespresso Response
2y
Hello, Thank you for taking the time to share your review with us. It's a pleasure to know that you enjoyed different learning opportunities we provide our people, as well as your appreciation of our environmental efforts. We believe that a qualified and supportive leadership is crucial for maintaining a thriving work environment. Regarding the cons you highlighted, at Nespresso, it is important to us to seek new ways to improve and innovate our operations to ensure that everything is well optimized. In addition to this, we provide our employees with market competitive salary and various benefits as a part of our Total Rewards package. We will pass your feedback to the responsible team, but you are always welcome to share more details with your former local HR or management team. Wishing you all the best in your new endeavors. Thank you.
3.0
Apr 17, 2024

Looks great from the outside

Recommend
CEO approval
Business Outlook

Pros

Great values supporting farmers and teaching them.

Cons

The boss had anger issues and kept yelling at the team randomly. Nobody cared about this attitude, the rest of the company was silent while people were humiliated in front of others. Several complaints were filed, but nothing changed. Great people left because of the bad choice of management-level people.

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Nespresso Response
1y
Hello, We are grateful for your candid feedback. It is great that you appreciate our initiative in supporting and teaching farmers. It is concerning to read about the issues you've described, as it is not a part of our culture. At Nespresso, we are committed to providing a welcoming work environment and put a lot of effort into fostering a workplace where all employees feel respected, valued, and supported at all levels. Furthermore, we are consistently working to enhance our management approaches to ensure a favourable atmosphere for our people. We will share your feedback with the responsible team, so that we can look further into your comments and improve. You are always welcome to share more details with your HR team. We wish you well in your endeavors. Thank you.
Viewing 289 - 291 of 1,230 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.